Refund policy

We comply with the New Zealand Consumer Guarantees Act. 

If a product is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund. 

For change-of-mind returns: 

• Return requests must be made within 21 days of delivery.
• Items must be unworn, unused, and in original condition with all tags attached.
• Return shipping costs are the responsibility of the customer.
• Approved change-of-mind returns will be issued as a store credit.
• Sale items and customised products cannot be returned for change of mind unless required by law.